One morning, Gena* began having difficulty breathing. Although she hadn’t used her mobile medical device for some time, she knew she needed help fast and quickly pressed her eResponder button.
Gena was having a severe asthma attack. AvantGuard team member Brenna was on the line in seconds, and she assessed the situation and immediately dispatched the paramedics.
“The operator called me by name and was so nice,” recalled Gena. “It seemed like the paramedics were there in just a few minutes! She stayed on the line with me till help came. It was really comforting.”