Did you know that as an authorized Freeus dealer, you can customize your support contact information in your customers’ low battery and power off email alerts, as well as in the Help section of the Belle+ and eCare+Voice mobile applications?
Including your contact information enables your customers to easily get in touch with you! Low battery and power off email alerts are sent with your support email address as the “from” email address, and email alerts will have your business name and phone number at the bottom.
The Belle+ and eCare+Voice mobile apps will list your business name and phone number on the Help screen for your customers.
To add your contact information, log into Orion, click Account, and update your Business Name, Support Email Address and Support Telephone Number.
If you have any questions, please contact us at firstname.lastname@example.org.