What customer information can be provided for emergency personnel?

In an emergency, it is extremely valuable for rescue personnel to have as much information about a person as possible before they arrive.

Orion enables you to add information provided by your customers into their accounts, so in the event of an emergency, care specialists can relay the user-provided information to dispatchers, helping emergency personnel to assist more quickly.

Information that customers can provide includes:

  • Date of birth
  • Allergies
  • Conditions and limitations
  • Hidden key or lockbox code and location
  • Any special instructions provided by the user
  • Preferred hospital

Any information that the user provides that does not fit a specific category can be added in the “Special instructions” section. Log into your Orion Dealer account, click Customers and click the user’s name to add user-provided information to their account.

Please contact us at support@freeus.com for assistance.

Request a demo device

Business name (required)
Contact name (required)
Phone number (required)
Website
Email address (required)
Do you currently sell PERS? (required)
How many PERS subscribers do you have? (required)
  • - select option -
  • 1 - 100
  • 100 - 500
  • 500 - 1,000
  • 1,000 - 5,000
  • 5,000 - 10,000
  • More than 10,000
What is your primary focus? (required)
  • - select option -
  • PERS
  • Security
  • Healthcare
What is your primary focus? (required)
  • - select option -
  • Security
  • Healthcare
How many years have you been in business? (required)
  • - select option -
  • 1 - 5
  • 5 - 10
  • 10 - 15
  • 15+
How many customers do you have? (required)
  • - select option -
  • 1 - 100
  • 100 - 500
  • 500 - 1,000
  • 1,000 - 5,000
  • 5,000 - 10,000
  • More than 10,000
How did you hear about Freeus?
Comments:
Note: Demos are for qualified dealers only.