Amelia* was looking after her granddaughter and fell outside her home. Though Amelia was in extreme pain and unable to get up, she was able to press her eResponder button to call for help.
“I’ve fallen outside near the pig pen!” she told AvantGuard team member Daniel.
Daniel quickly dispatched help and reconnected with Amelia to wait with her until help arrived. Amelia told him she was very concerned about her granddaughter, who was alone in the house. Daniel quickly updated dispatch to make sure they checked on Amelia’s granddaughter.
After spending four days in the hospital, Amelia was able to return home. Amelia was very thankful for Daniel’s response and her eResponder for providing peace of mind.