Everything seemed peaceful the night before for Tom*. As per his usual routine, he had settled in for the night and was finishing reading an article from the newspaper. Once the story came to a close, he turned off his bedside lamp and drifted off to sleep.
Around 9 AM, Tom woke up. Something was wrong. Blurry-eyed, he knew the reason for his sudden awakening wasn’t because of the sun peeking through his curtains. Instead, he could feel the chest pain that had become so intense his subconscious couldn’t ignore it anymore.
Knowing he needed help, he reached for his Belle medical pendant. He and his wife had decided to get one a few months back, but this was the first time he’d ever needed it. He pressed the button and was connected to an AvantGuard operator, Mariah.
Tom explained his symptoms, and Mariah quickly took action. She dispatched EMS to Tom’s house, staying on the line to make sure he was okay. In less than ten minutes, an ambulance arrived.
Tom’s chest pain was getting worse, and the paramedics worked to assess Tom. His chest pains turned out to be a slight heart attack. Knowing time was of the essence, the paramedics decided to take Tom to the hospital. Tom receiving help quickly turned out to be vital, as a block from his house, his heart attack escalated into a stroke.
Once at the hospital, a CAT scan revealed a blockage that had caused the stroke. His heart rate had dipped dangerously low.
The hospital staff was able to help Tom recover, and he is now doing well. He called AvantGuard back and expressed his gratitude for Mariah and her quick action that helped saved his life. He has been able to return to his normal daily lifestyle, and when a follow-up call was placed, Tom’s wife informed the AvantGuard operator that this is the “best money we spend every month.”