Learn about customer experiences with Freeus mPERS
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It’s rare that a Freeus dealer needs to use a Freeus mPERS device in an emergency, but that’s exactly what happened for dealer Melissa Froelich.
Midnight. A call came in to Marcus, a dedicated AvantGuard operator. “Betty*, this is Marcus from Central Station. Do you need help?”
“I think I’m having a stroke,” Betty explained. “I’m slurring my words and I’m seeing double.”
Rose* fell in her front yard and was unable to get up. She pressed her eResponder button and was connected with AvantGuard team member Shae.
Sandra* was at home when her blood pressure began fluctuating. She pressed her eResponder button and spoke with AvantGuard team member Mariah, explaining how she was feeling.
Janet*, an elderly woman, was alone at home when she suddenly slipped and fell in her kitchen. Janet was unable to get up, but she remembered the 2-way medical device her children had purchased for her.
Michael*, a university student, and his roommates spent an enjoyable evening white water rafting, until the sky turned ominous and a storm began brewing on the horizon.
Lora, an AvantGuard Operator, answered a distressed call from Roger*, who had pressed the button on his eResponder pendant. When Lora asked if everything was all right, all Lora could hear was a slurred male voice.
A customer experienced severe PTSD symptoms and pressed her eResponder button. Thanks to the assistance of her eResponder and AvantGuard team members, she was able to get the help she needed.